Terms and Conditions for MESA's Global Education Program

Ethics Policy

MESA International's Education Program is designed to bring a level of knowledge and understanding to all members of the MES/MOM community, suppliers and manufacturers/producers alike. MESA International recognizes the valuable contribution made by companies offering education facilities for this important initiative. At the same time we need to guarantee a set of behaviors and ethical standards for the facility supplier, delegates and instructors. Potential customers as well as potential competitors may attend an education event in the facility providers premises and MESA International wishes to make clear by the publication of this policy that all parties are required to behave in a professional and respectful way in order to support this important initiative and show appreciation to all parties for supporting this cross industry education program.

Discrimination Policy

MESA GEP is committed to the principle that all persons shall have equal access to programs, facilities, services, and employment without regard to personal characteristics not related to ability, performance, or qualifications as determined by MESA GEP policy and/or applicable laws.

MESA GEP prohibits discrimination, harassment and bullying against any person because of age, ancestry, color, disability or handicap, national origin, race, religion, gender, sexual or affectional orientation, gender identity, appearance, matriculation, political affiliation, marital status, veteran status or any other characteristic protected by law. MESA GEP expects that its employees, volunteers, members, and other constituents of the MESA GEP, when and where ever those individuals are conducting MESA GEP business or participating in MESA GEP events or activities, shall maintain an environment free of discrimination, including harassment, bullying, or retaliation.

Questions or comments about discrimination should be directed to MESA Headquarters, +1.480.893.6883, hq@mesa.org. Additional information, including the complete text of the harassment policy and appropriate complaint procedures, may be found here.

Material Copyright and Sharing Policy

Onsite Events:

Upon receiving payment for your registration, MESA International will provide you (the "Learner") with confidential "Course Materials" in an electronic format approximately one week prior to your scheduled event. (Note: if MESA did not receive your payment in advance of your scheduled event, your course instructor will provide you a copy of the course materials via a USB drive on the first day of  your event.) 

Online Events:

Upon receiving payment for your registration, MESA International will provide you (the "Learner") with confidential "Course Materials" in an electronic format approximately three days prior to your scheduled event.  The materials are not to be shared or distributed and are copyrighted by MESA International.  By registering for and attending this Global Education Program event/course, you agree to the following:

  • Learner will hold and maintain the Course Materials in strictest confidence, and will use this educational information for the Learner's sole and exclusive knowledge and understanding of the Program materials.
  • Learner will not, without prior written approval from MESA International, publish, copy, or otherwise disclose the Course Materials to others, or permit the use of the Course Materials by others for their benefit or to the detriment of MESA International. 

Please note that if you have had a third party complete your registration form on your behalf, MESA International does not absolve you, the Learner, of responsibility for maintaining the confidentiality of the materials you will be provided for this Global Education Program.

Certificate Database

Upon course completion and passing of the tests, delegates will be added to a publicly searchable certificate holder database. You will be listed in the database by default. If you do not wish to be shown publicly, please contact us at registration@mesa.org. To read the full privacy policy, click here.

Testimonials

By sending in your comments about the Global Education Program courses and content via email or the course evaluation form, you are providing approval to allow MESA to post your comments on our website, email blasts, press releases and other forms of promotion.  If you prefer not to have your comments published, you may opt out  when submitting evaluation comments.  Alternatively, you may contact us as registration@mesa.org to have your comments removed.

Reschedule Option

Global Education Program events will proceed when the requisite number of attendees have registered.  The minimum number varies by program type and location.  MESA International reserves the right to postpone or cancel a program three weeks before an Onsite Program and three days before an Online Program start date if the minimum number of attendees for the class is not met.

Onsite Events:

In the instance that a program is postponed, cancelled or moved to another location, registrants will be contacted and rescheduled to another convenient class. In the event that MESA cannot offer a reasonable alternative, a refund will be provided.

Online Events:

In the instance where an Online Course is postponed or moved to another date and time, registrants will be offered the opportunity to move to the rescheduled date or another course.  In the event MESA cannot offer a reasonable alternative, a refund will be provided. 

Refunds will not be offered if the Learner scheduled the Course as a part of a "Discounted Package" option.  In this event, the Learner will have the sole option of rescheduling to another Course.

Cancellation Policy

Onsite Events:

Refunds may be granted to requests received in writing to MESA Headquarters or via e-mail by 14 days prior to event start date. Substitutions are encouraged. All payments must be received by the event start date. A late fee of $50/€50 will be charged if payment is not received by 14 days after the event ends. "No Shows" are still due and payable in full as meals and training materials are purchased based on your registration.

Online Events:

Refunds or rescheduling to another course may be granted to requests received in writing to MESA Headquarters or via e-mail 14 days prior to event start date. A rescheduling fee of $100 will be charged if a written request is received 1-13 days prior to your scheduled program. "No Shows" are not eligible for a refund, but may be rescheduled upon payment of the $100 rescheduling fee.